FAQ

Pay It Forward ‘+’ Donations

Kookazoo is a small shirt design startup, we intend to grow and wish to contribute along the way. When you purchase selected shirts maked with + we’ll donate $5 per item to charity. We use https://www.charitynavigator.org/ to assess charites.

COST Standard Premium ShirtBreakdown
Your Purchase Price$25 for Premium 100% Cotton T Shirt
Garment Manufacture – Printing – Design$20 per T Shirt
Donation to indicated charity$5 set on each + design
Postage is at cost and determined by our printing partners. Prices in AUD

Postage Cost

Postage is charged at cost by our print partners who ship fresly inked shirts directly to you. Our print partners endeavour to ship within a few days and, depending on your choice of garment, post from a print shop in your geographical area in order to minimise shipping miles and contribute to your local economy.

Actual delivery times depend on your local conditions and everything is taking a little longer during current world issues so can take 2-3 weeks to arrive at your door.

First Shirt – $12.35 for the first shirt in the order

Additional Shirts -$2.00 for each additional shirt in the same order

Mug – AU $6.00 per 11 oz Mug

Materials & Sizing

Crew Neck Premium Unisex T Shirts: – 100% Airlume combed and ring-spun cotton, 32 single 4.2 oz. (Ash – 99% Airlume combed and ring-spun cotton & 1% poly) – Brands: Bella+Canvas 3001, B&C BCTU004 – Fullfiled: in 9 countries.

MUG: – White 11oz Ceramic Mug – Fulfilled: in 14 countries.

Shirt Sizes are on the product page, if in doubt we recommend you size up.

About Us

Kookazoo desingers are based in Western Australia and create origninal designs for shirts and accessories.

Kookakzoo prefers sustainable options and encourage you to shop wisely, slecect sustainable options, keep your products until they become old friends and recycle and upcycle wherever possible.

Contact Us

sales@kookazoo.com

Printing Detail

Garment Orders are fulfilled in 9 countries: Australia, Brazil, Canada, Czech Republic, Germany, Italy, Spain, the United Kingdom, and the United States.

Our print partners advise that the fulfillment country for your order is carefully selected by an advanced routing algorithm at the time of ordering. In most cases, products are fulfilled at the closest production center. Sometimes due to reasons such as stock availability, orders may be shipped internationally.

Our print partners endeavour to print and ship within 72 hours. Delivery time will vary but can be tracked with the link in the confirmation email.

You acknowledge that the Products are personalized and made specifically for each Order. Once an Order is placed, it cannot be changed or canceled unless otherwise communicated by us to you through the Gelato API for the specific Order.

Refunds

You acknowledge that the Products, when printed, may vary from the User Content as displayed on-screen, such as due to how computers display colours. Such deviation between on-screen User Content and physical Products that are not due to printing errors shall not be deemed a defect.

If there are defects discovered, such as damage to the delivered Products, errors in the number or quantity of the delivered Products or lack of quality of the delivered Product not caused by lack of quality of the User Content, you should provide us with photographic or other documentary evidence of the existence of a defective Product. If we have not received from you a complaint in writing within 7 days after receipt, we shall have no liability for any defect.

If we agree, or you can substantiate, that there is a defect and that it is not due to the carrier of a non-tracked delivery, force majeure or other circumstances outside our control, then we will, at our option, either provide you with a reprint of the order to the extent required to remedy the defect or offer you with a refund for the defective Products.

The remedies provided for above are your sole remedies for any defective Product, and exclude, to the fullest extent permitted by law, any other remedy available to you (including the End Customer) by law.

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